Log in to manage your account and play securely

How do I log in to Crush Wins on my phone without it sending me round in circles?

Open the official Crush Wins site in your browser, tap Log in , then enter the email and password you used at sign-up. If the page keeps looping, refresh once, switch off any VPN, and try again in a private/incognito tab.

What do I do if Crush Wins says my password is wrong, even though I’m sure it isn’t?

Use Forgot password on the login screen and reset it through the link sent to your email. After resetting, type the new password manually rather than relying on autofill, which can insert an old one.

I’m not getting the login code or verification email from Crush Wins — what should I check first?

Check your spam/junk folder and search your inbox for “Crush Wins”, then wait a couple of minutes and request the code again once. If you use iCloud’s Hide My Email or a work email filter, use a normal mailbox (Gmail/Outlook) on the account to avoid delivery blocks.

Can I log in to Crush Wins with Face ID or fingerprint, or do I always need the password?

Crush Wins still needs your password at least once per device or after a reset, then your phone can save it in the password manager for quicker sign-in. Biometric login depends on your device settings, not the casino account itself.

What should I do if Crush Wins won’t let me log in because it needs ID checks or it says my account is restricted?

Finish the identity checks in your account area by uploading the documents requested, then wait for the status to change before trying again. If the site flags a mismatch (name, address, or date of birth), correct your profile details first so the check can pass.

Is it OK to log in to Crush Wins from more than one device, like my laptop at home and my mobile on 4G?

Yes, you can use the same account on multiple devices, but you’ll get extra security prompts when the device or network changes. Avoid shared or public devices, because saved logins can leave your account open to someone else.