KYC Verification Process At Crush Wins (UK)
Crush Wins runs a KYC check to confirm who you are, where you live, and that the payment method used for deposits and withdrawals is linked to you.
The casino asks for verification when you request your first withdrawal, when cumulative deposits or withdrawals reach internal AML thresholds, when account activity triggers a security review (for example, repeated failed logins or unusual device/location changes), or when payment checks require extra confirmation.
Most accounts complete KYC after you upload documents in the cashier or account verification area and the compliance team approves them; processing time depends on document quality and queue time.
- Identity (ID/Passport): A clear colour photo or scan of a valid passport (photo page), or a UK driving licence (front and back). The document must be in date, show your full name and date of birth, and be readable edge-to-edge with no blur or glare.
- Address proof: A recent document showing your full name and current home address, dated within the last 3 months. Common examples include a utility bill (gas, electric, water), council tax bill, bank or building society statement, or a HMRC letter. Screenshots are rejected if they cut off the date, address, or issuer details.
- Payment method: Proof that the deposit method belongs to you. For bank cards, Crush Wins may ask for a photo of the card showing your name and the last 4 digits, with the middle digits covered, and the CVV covered. For bank transfers, a bank statement or a screenshot of online banking showing your name, sort code, and account number may be requested. For e-wallets, a wallet account page showing your name and email/ID is typically used.
Simple checks can be approved the same day once all files are accepted, while manual review commonly takes 24โ72 hours if documents need a closer look or a resubmission.
If a document is rejected, the fastest fix is a new upload with full corners visible, consistent details across ID and address proof, and no edits or filters.
Current status: Crush Wins KYC centres on ID, address, and payment ownership checks, and